Returns & Exchanges
At HomeFitnessCode, we want you to be fully satisfied with your purchase. If you are not happy with your equipment, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack your fitness equipment in its original packaging, ensuring all manuals, tools, and accessories are included to avoid restocking fees.
- 3.Ship the Item
Attach the provided shipping label or use a tracked courier service to send the package back to our designated fulfillment center.
- 4.Inspection and Refund
Once our warehouse team inspects the returned unit, your refund will be processed back to your original payment method within 5-7 business days.